Safety, sustainability, cost driving ground transport strategies
When it comes to ground transportation as part of a company’s business travel program, the wheels are constantly turning. And now, it’s becoming increasingly important for travel managers to think strategically when implementing effective policies and processes that reduce risk, promote employee satisfaction and limit cost and carbon emissions.
That’s the message in a new report – ‘In the Fast Lane: How Do Travel Programs Manage Ground Transportation?’ — from the National Limousine Association (NLA) and the Global Business Travel Association (GBTA).
Based on a survey of U.S. and Canada-based travel managers, the report provides critical insights into how companies are managing ground transportation amidst a rapidly changing business travel landscape. The new study delves into the current state of ground transportation within corporate travel programs while also highlighting key trends, challenges and best practices for optimizing this essential component of business travel that can also easily be an overlooked source of risk, cost and traveler dissatisfaction.
Key findings reveal that while ground transportation accounts for a relatively small share of overall travel spend, it is an area of increasing focus due to its impact on cost, risk and traveler satisfaction. There’s also an opportunity for the industry to raise awareness about the full scope of its offerings.
Suzanne Neufang, CEO of GBTA, observed: “Delivering effective, safe, convenient and sustainable ground transportation options and policies continues to be a priority for today’s business travel managers, as this latest report shows,” “As companies continue to navigate the complexities of business travel, understanding the nuances and value of ground transportation management is crucial for optimizing cost, safety and traveler satisfaction.”
As Brett Barenholtz, President of the NLA, sees it: “It’s a new era for business travel and it’s a new era for chauffeured ground transportation. We want corporate travel buyers to know that the modern limo industry can cater to their every need – from hitting carbon emissions targets to seamlessly executing large-format group transportation, as we continue to stay true to the core pillars our industry has always been known for: safety, service and reliability.”
Go to www.gbta.org or www.limo.org for more.
