
In conversation with Canadian Travel Press, Forrester’s chief business technology officer & head of FeedbackNow, Steve Peltzman makes it clear that “the pandemic will have a long-term effect, and the customer balance between convenience and safety will shift forever as a result.”
Every sector of the travel and tourism industry wants to get back to business, I’m wondering...
Responsible travel

IAN STALKER
The CEO of The Travel Corporation says he hopes people will explore the world in a more “sustainable” manner when international travel restarts in a major way.
Brett Tollman told an Aug. 12 Baxter Media webcast on responsible travel that “we all have a role to play” when it comes to travelling in a manner that’s kind to the planet and the communities found on...

BRETT WALKER
The less control industry has over its environment, the greater the uncertainty, the greater the risk and ultimately, the more precarious its present and future state. Businesses know it. Investors know it. Markets rise and fall by it… and our government knows it too.
Over the last 5 months, our governments, both federal and provincial have elevated public and private concern...
Insuring agents understand how to protect their clients

Allianz Global Assistance Canada’s Vice President, Market Management, Dan Keon talks insurance in this week’s issue of Canadian Travel Press, at one point observing: “As travel returns, safety considerations will be front and centre in the new landscape of international tourism. Travel agents will not only be relied on to make their clients’ dream vacations a reality, they will also...
Get up close and personal with Costa Rica from afar

IAN STALKER
Costa Rican tourism promotion body Pro Imagen is inviting people to get up close and personal with Costa Rican tourism attributes from afar.
Pro Imagen recently announced it will stage the Nov. 16-21 Costa Rican Exposure Virtual Tourism Market, enabling buyers to negotiate business deals with Costa Rican suppliers from their homes during these days of social distancing.
It...

Lisa McLean
National Marketing Manager, USA, Canada & South America Le Boat
Can you talk a bit about how Le Boat has been managing to navigate its way through the global pandemic. Has Le Boat’s operations been impacted? In what way?
The landscape of Ontario’s Tourism Industry has certainly changed since March 15, 2020. Due to COVID-19, global travel restrictions and the delayed...
Intrepid finding new ways to give travellers what they want in a pandemic world

ANN RUPPENSTEIN
August 6 was a monumental day for Intrepid Travel. For the first time since COVID-19 brought travel to a global halt in March, the small group adventure travel company officially departed on a tour with six travellers in Greece.
“While this is by no means a return to normal, we do hope these trips will serve as a source of hope and inspiration for the industry after...
Just ask, the answer may surprise you

ANN RUPPENSTEIN
fter the Foreign & Commonwealth Office of the UK issued a blanket statement in July advising against all cruising, Ellen Bettridge, the President & CEO of Uniworld Boutique River Cruises, penned 500 words about how river cruises shouldn’t be compared to ocean cruising and sent it off to The Telegraph.
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A conversation with Dave Hilfman, Interim Executive Director, Global Business Travel Association (GBTA)

In the second part of canadian travel press’ conversation with GBTA’s interim executive director, Dave Hilfman, the discussion turns to the future
and how the industry and the association is preparing for what’s to come.
So, is business travel dead in the water for the foreseeable future? Does GBTA have any intelligence/data that shines a light (even a little) on where business travel...

Canada’s travel and tourism industry – whether inbound or outbound – is made up of a few big players and a lot of small and medium size companies. Maureen Gordon is the co-owner of Maple Leaf Adventures, an award winning, small tour company and this week, she talks with Canadian Travel Press about how the company is managing its way through a global pandemic.
Maybe you can start by...