The dream makers
Building relationships and turning bucket lists into reality one trip at a time
ANN RUPPENSTEIN
These days, travellers are looking for more from their vacations than simply seeing the sights. They want to be authentically immersed in the destination through experiences and local interactions. At the core, it’s the people they encounter along the way who help shape their trip.
In the same way, cultivating personal relationships is also key to the success of travel agents. Rather than a business transaction, it’s about getting to know clients and being part of milestone moments like honeymoons and birthday celebrations or plans for a much-needed break from their day-to-day lives.
For this special Travel Agent Appreciation Edition of Canadian Travel Press & Travel Courier, we reached out to business development managers and trade sales teams across the country for nominations of notable travel agents to feature. It quickly became apparent that it wasn’t just the agents with the highest sales that were fueling the nominations, but rather, it came down to strong connections built over years of working together.