Tour Operators
Contac launches new solution
Contac Services has launched MyHappyClient.com . As part of the mywurld product offering, MyHappyClient is a suite of personalized client retention tools that uses enhanced personal messaging, including images, allowing users across North America to seamlessly stay in touch with their clients. For $19.99 (including shipping), businesses can personalize a full year of touch points to their top clients, including calendars, thank you cards, and greeting cards. Unlike traditional direct mail pieces, Contac uses state-of-the-art technology to insert client names within a variable image on each...
Trafalgar has trips for every season
Trafalgar has launched its 2012 Autumn, Winter & Spring Europe brochure, complete with three new itineraries to Paris, Rome and Morocco. The collection of 33 itineraries that visit 18 countries feature Trafalgar's Insider Highlights, including Hidden Treasures and Local Specialties. And to help save clients even more money on their travels this year, Trafalgar is offering $250 per couple off the land cost of any Trafalgar AWS vacation booked before July 31, 2012. Doug Patterson, president of Trafalgar Canada, pointed out that: "Visiting Europe in the cooler months gives clients an opportunity...
New from Rocky Mountaineer in 2013
Rocky Mountaineer has released details of new travel options that it will be featuring in its 2013 product line-up. This season, Rocky Mountaineer will introduce a new stop in Lake Louise to enhance its First Passage to the West journey; debut its Coastal Passage route, a scenic journey departing Seattle, WA, and offer SilverLeaf Service departures on its Journey Through the Clouds route. Hubert Wat, vice-president, global marketing for Rocky Mountaineer, said: "We are always looking for new ways to keep our product best-in-class and offer greater travel options for our guests. With the...
A gift of time from Tauck
With the release of its new Exotics brochure, the 2013 booking season is now underway. The new brochure features Tauck's trips to Africa, Asia, Latin America, the Middle East, Australia and Antarctica. And with the debut of the new program, Tauck has also announced the details of its 2013 Gift of Time offer and the addition of complimentary in-room internet access to all land journeys. Tauck CEO Dan Mahar said: "Along with our European river cruises, our Exotics portfolio has consistently been one of the fastest-growing areas of our business. Equally important, our Exotics trips generate...
VIDEO REPORT: New York Loves Canada
A group of 14 New York state tourism types -- representing 9 different regions of the state -- were in Toronto this week and along with bringing loads of information on their destinations and attractions, the delegation also had a simple and straightforward message that was delivered by Markly Wilson, director of international marketing for the New York State division of tourism and U.S. Consul General Kevin Johnson. Simply put, the message was that New York state loves Canadians and that the group was in Toronto to prove it to the travel trade. To check out this week's video report, go to...
Google rolls out Flight Search in Canada
Google's Flight Search is now live in Canada and you can check it out at http://www.google.ca/flights . The Canadian version offers a quick and easy to find and book flights from a host of Canadian airports to something like 500 international destinations. It's available in both French and English. Pricing is in Canadian dollars. And it offers a bunch of features that include instant loading of flights in an easy-to-scan format; the ability to see ticket prices for various destinations by surfing a map and then filter results by price, airline or flight duration; the ability to find the best...
ACV makes in new on the web
Air Canada Vacations has turned a page, so to speak, rolling out a redesigned homepage that offers an improved user-friendly experience combined with quick and easy access to essential information, impactful design and social media integration. Nino Montagnese, Air Canada Vacations' vice-president of sales and marketing, said of the changes: "We wanted our customers to have the best possible shopping experience and make it easier for them to navigate through the various product lines that we offer, which are continuously growing." The redesigned homepage features a modern, colourful design...
Win with Encore, Regent Seven Seas
Encore Cruises and Regent Seven Seas Cruises are offering agents a chance to win an all-inclusive 10-day cruise aboard the Regent Navigator, departing Nov. 15, 2012. Agents who book and deposit any 2012 Regent Seven Seas cruise between June 1, 2012 and July 31, 2012, will be automatically entered into the draw. Each booking earns one ballot entry, with there being no limit to the number of ballots entered per agent. The winner will be announced on Aug. 3, 2012. The free cruise offer is valid for two adults and includes all cruise fees, taxes and up to 50 free shore excursions. Please note it...