Resorts
Renaissance Hotels enhancing guest experience with AI concierge
RENAI by Renaissance is a virtual concierge pilot project by Renaissance Hotels, part of Marriott Bonvoy's portfolio of more than 30 hotel brands. Mimicking a vetted concierge attendee, guests can use the service 24/7 via their smartphones to find intel on everything from top picks for cocktail bars, under-the-radar attractions, top-rated breakfast spots and more. RENAI by Renaissance represents the latest evolution of the brand's signature Navigator program, which connects hotel guests with handpicked local experiences from Renaissance Navigators – hotel associates on the pulse...
The Blind Butcher takes dining to a new level at Hyatt Ziva Cap Cana
To enter the new culinary experience at Hyatt Ziva Cap Cana guests will embark on a journey that starts in a fridge… From the outside the newly opened The Blind Butcher is made to look like a typical unassuming butcher shop but upon passing through the secret fridge entrance, clients will be transported into a jungle-like setting complete with a giant giraffe, monkeys hanging from lights and a live acrobat dangling from the ceiling. “We wanted to create something different — not only having a restaurant. It’s disruptive. The food items are really, really high quality but we...
Travel Webcast: Choose Palladium Hotel Group for your winter escape
Palladium Hotel Group invites travel professionals on the perfect winter getaway with a chance to win a three-night stay for two at The Grand Palladium Lady Hamilton Resort & Spa, Jamaica. To join the prize draw, attend Palladium Hotel Group’s Travel Webcast hosted by Baxter Media on December 14, beginning at 1:00pm EST. Ilka Mora, Sales Manager from Palladium Hotel Group, will be live to discuss their Caribbean properties, from the Dominican Republic to Jamaica and Mexico. Register for the Travel Webcast here:...
Hyatt adding 35 luxury hotels to portfolio in 2025
Hyatt Hotels has plans to open 35 luxury hotels and resorts globally through 2025 across the Park Hyatt, Grand Hyatt, Miraval, Alila, Andaz, Thompson Hotels, and The Unbound Collection by Hyatt brands, as well as Inclusive Collection brands Zoëtry Wellness & Spa Resorts and Dreams Resorts & Spas. Hyatt has doubled the number of luxury rooms, tripled the number of resort rooms, and quadrupled the number of lifestyle rooms in only five years. With 70 per cent of its rooms categorized as luxury and upper upscale, the Hyatt portfolio has grown to meet...
Disneyland releases dates for limited-time events
For the first time, Disneyland Resort is releasing all the dates for its major lineup of special events and limited-time festivities simultaneously for the coming year. The new year kicks off with the resort-wide Pixar Fest celebration beginning in the spring. Guests can book theme park reservations up to 180 days in advance with the expanded reservation calendar and the slate of scheduled events can help them plan their visits earlier. For more than 300 days during 2024, Disneyland Resort theme park guests can experience multiple unique celebrations and limited...
Club Med opening first-ever agency in Toronto
Club Med is opening a second Canadian agency, this time in the heart of downtown Toronto. Located at 361 Queen St. W., this exciting development comes two years after the successful inauguration of the Club Med Montréal agency and the launch of Club Med Québec Charlevoix, marking the brand's commitment to offering exceptional service and experiences to its growing Canadian clientele. About the agency The agency welcomes and engages adults and children, even offering a virtual reality experience that invites customers to explore Club Med resorts around the world before deciding...
RIU, Sunwing host agency partners for some festive cheer, look ahead to 2024
Good friends. Good food. Good news. It was all on the menu this week as Sunwing and RIU Hotels & Resorts teamed up for their annual Festive Luncheon for their travel advisor partners. Hosted at the Arlington Estate in Vaughan, Ontario, the Nov. 29 event has been held for more than a decade as a way that Sunwing and RIU can recognize their VIP agency partners and the support they’ve given the two companies over the past year, along with providing an opportunity for both firms to update advisors on new developments. For RIU Hotels & Resorts, 2023 has been a...
Iberostar offering exclusive wedding promotions for 2024
Iberostar Beachfront Resorts is offering a range of exclusive wedding promotions available for its properties in the Dominican Republic, Jamaica and Mexico. And travel agents can benefit from double points when booking accommodations on Iberostar’s Star Agents program and a 15% enhanced commission on wedding day events. The company notes that recent trends indicate that 2024 will be a strong year for select Caribbean destinations. The Dominican Republic, for example, is on track to bring in 10 million visitors by the end of 2023. Mexico and Jamaica are also demonstrating robust...