Novotel's two Montreal hotels won top awards this year when the company recognized its Canadian and US properties for excellence in employee engagement, management, quality and profitability. The Novotel Montréal Aéroport claimed the title of Hotel of the Year, while the award for General Manager of the Year went to Thomas Deegan of the Novotel Montréal Centre. Hotels in Toronto and Ottawa also took home prizes. The Novotel Toronto Vaughan took the award for Excellence in Guest Services. The Novotel Montréal Centre was named Employeur de choix. Novotel Ottawa was...
The Hotel Association of Canada (HAC) has announced the election of Hank Stackhouse as the new chair of the HAC board of directors. Stackhouse is an accomplished industry veteran with 30 years of experience in the Canadian Hospitality Industry. As the recently retired president and chief executive officer of Delta Hotels and Resorts, he led a team of more than 8,000 colleagues and oversaw a portfolio of 46 hotels and resorts with more than 13,000 guest rooms across Canada. Stackhouse is an active member in industry affairs and has served as a member of the HAC board of directors since...
Toronto's Fairmont Royal York hotel will turn off its lights and light up more than a 1,000 candles in support of the World Wildlife Fund's (WWF), annual Earth Hour. Guests will have the opportunity to partake in this global initiative by participating in the hotel's "Green"inspired activities when the lights go out for 60 minutes beginning at 8:30 p.m. on March 31. At that time, The Fairmont Royal York's neon rooftop sign will go dark, signalling the hotel's "Green Team"to power down the exterior awning and canopy lights in unison with millions of Earth Hour participants worldwide. Inside...
After extensive renovations, Club Med Phuket, located on the beach of Kata Bay in Thailand, has reopened. Club Med Phuke's extensive renovation was themed "Magic of Lights,"derived from Thailand's annual Yi Peng Festival where locals make lanterns out of thin fabric and attach a candle allowing for thousands of lanterns to float through the sky. The transformation included the lobby, main restaurant, bar, lounge and Club Med Spa by Payot, in addition to many other unique features. The all-inclusive resort offers several levels of accommodations, including suites, deluxe rooms and superior...
The oceanfront Ka'anapali Beach Hotel in Maui has a package available that it says will look attractive to sun-seekers. The hotel says it showcases its "Aloha Spirit"with value-oriented amenities and other offerings. When guests book a room, which start at US$166, they are also able to experience complimentary cultural activities, such as hula lessons, lei making, ukulele lessons, poi pounding, Hawaiian language classes and more. As well, they can receive a free nightly hula show; complimentary breakfast their first morning at the resort; Aloha Passport program for children, which allows...
Brewster Travel Canada has acquired the Banff International Hotel, a green key eco-rated 162-room hotel situated in downtown Banff, within walking distance of restaurants, museums and shopping. Amenities include an all day grill restaurant, a fitness centre, steam room, dry sauna/hot tub, underground parking, guest laundry facilities and ski lockers. Brewster also operates and owns the 135-room Mount Royal Hotel in Banff National Park and the 32-room Glacier View Inn on the Icefields Parkway in Jasper National Park....
The Vision 2000 Travel Group has been invited to join the highly select Ritz-Carlton STARS Program. Now in its 10th year, STARS provides a host of benefits to its member agencies' clients including complimentary breakfasts, a personalized welcome amenity and 4 p.m. late checkout. Also, Vision 2000 agents will receive property-specific dedicated e-mail addresses and a guaranteed four-hour response time during business hours. "We are very honoured to have been chosen one of just four agencies in Canada as a member of the Ritz-Carlton STARS program,"said Vision 2000's Stephen Smith. "It's a...
Travel agents reserving the oceanfront Keauhou Beach Resort in Kona, Big Island can now earn a US$25 bonus with each fourth consecutive night booked. Valid for new reservations made now through Dec. 21, the booking bonus is the hotel's way of saying mahalo for the great work agents do on behalf of their clients. Once a private retreat for Hawaiian royalty, the Keauhou Beach Resort today is a place of relaxation, reflection and renewal. All guests enjoy free amenities that include a daily buffet breakfast, cultural activities and Internet access....
The new Suite Steaks package by Aston Hotels & Resorts makes a resort feel just like home while on vacation. It is available at a choice of 10 Aston condominium resorts that offer barbecue grills and family style picnic areas. The package for four includes a selection of barbecue favourites with a touch of Hawaii - four top sirloin steaks, four Russet potatoes, four ears of corn with butter and mixed greens with dressing. Also included is a Hawaiian pulehu steak rub and lilikoi (passion fruit) dessert bars - all delivered in a Hawaiian-themed tote bag. Aston's condo resorts include a variety...
Choice Hotels' Best Internet Rate Guarantee on ChoiceHotels.com just got better. If a guest finds a lower price for the same hotel, type of accommodations, and the same dates at any other qualified online source, Choice will match the lower rate plus give the guest a free night for that stay. The company's new Best Internet Rate Guarantee lets agents and travellers know that the best online rate for any Choice Hotels brand property worldwide will be found only on ChoiceHotels.com. The improved guarantee comes as a result of months of consumer testing in which the company evaluated multiple...