Destinations
A New Experience From Air Canada
Air Canada has unveiled a comprehensive range of new product improvements to elevate the customer experience. The changes will have something for everyone, including upgraded Economy dining, more in-flight entertainment and connectivity options, and enriched Premium offerings. Beginning in November, customers will see new and restored services in Air Canada Maple Leaf Lounges and in Premium cabins onboard, a new Economy Class dining service with a celebrity chef entree internationally plus fresh, new Bistro choices in North America, and in a first for a Canadian airline,...
WestJet, Sunwing Respond To Competition Bureau Report
WestJet’s proposed acquisition of Sunwing Vacations and Sunwing Airlines is raising concerns with the Competition Bureau, which has concluded that the acquisition “is likely to result in a substantial lessening or prevention of competition in the sale of vacation packages to Canadians.” In its report, which was delivered to the Minister of Transport by the Commissioner of Competition, the Bureau’s concerns are outlined and that report will inform Transport Canada’s public interest review of the proposed transaction as it relates to national transportation. The Bureau...
Unique Things To Do In Britain
There’s been a lot of buzz in North America about the third oldest professional football club in the world thanks to Ryan Reynolds, Rob McElhenney and a new show called Welcome to Wrexham. The docuseries chronicles the behind-the-scenes adventure as two Hollywood actors purchase Wrexham AFC with the goal of getting the club back into the English Football League. “Ryan Reynolds and Rob from It’s Always Sunny in Philadelphia, they bought a small Welsh soccer team,” says Hannah Thomas, marketing executive, North America at Visit Wales. “It’s like reality TV with a Ted Lasso...
TICO Launches Video Series To Support Recruitment
For travel agencies and tour operators, labour shortages continue to be a significant challenge as the travel industry moves through the pandemic recovery process. And as new sellers enter the industry, it’s essential that all travel counsellors understand their obligations under the consumer protection laws administered by TICO, starting with certification. Becoming TICO-certified is the first step towards a career in travel sales in Ontario and to that end, TICO is launching a new informational video series for individuals considering this career...
Air Canada, CAE Advancing Diversity
Air Canada and CAE are joining forces to advance diversity in aviation doubling the number of 2023 Captain Judy Cameron Scholarships granted to young Canadian women studying to become commercial pilots or maintenance engineers. Up to four aspiring commercial pilots will be invited to join the CAE Women in Flight program as an ambassador. Launched in 2019, the Judy Cameron scholarships were previously awarded to four recipients, which is increasing to eight with the support of CAE and their Women in Flight ambassador program. The annual Captain Judy Cameron Scholarships, established...
Sun Is Shining In Florida
VISIT FLORIDA is inviting Canadian travellers back to the Sunshine State. As impacted communities in Southwest Florida recover, VISIT FLORIDA has resumed its marketing initiatives in Canada highlighting the unaffected areas that are open and ready to welcome visitors from around the country. Tourism is Florida’s number one industry, contributing billions of dollars annually to the state’s economy. As Florida’s official tourism marketing corporation, VISIT FLORIDA plays a vital role in the state’s crisis response and recovery efforts, and communicating that Florida’s cities...
Flair Airlines Adding Service In Ontario Markets
Flair Airlines is releasing details on three additional routes as the airline expands its presence in Ontario. Service to Abbotsford from Kitchener-Waterloo, Kelowna from Toronto, and Thunder Bay from Ottawa will begin in May and June, respectively. The new routes are an addition to Flair’s recently announced 2023 summer schedule, which includes increased frequencies and plans to increase capacity by 50% next summer. Garth Lund, Chief Commercial Officer, Flair Airlines, said: “We’re thrilled to connect travellers to the people and places they love, as we expand our presence...
Cuba: Ready For A Successful 2023 Winter Season
The Cuba Tourist Board hosted some 200 travel advisors and industry executives at Le Treport Weddings and Convention Center in Toronto last week, providing them with an update on the new and improved Cuba: the island’s new advertising campaign, new travel App, new Travel Cuba specialist program, new destinations, more flights, and elevated services. The evening included a trade show, where the travel advisors could get firsthand information from all major Canadian tour operators, airlines, and hotel partners representatives; followed by dinner/presentation and entertainment provided...