In five separate decisions released yesterday (June 28), the Canadian Transportation Agency (CTA) ruled on the reasonableness of international tariff provisions of Air Canada, WestJet and Air Transat, and domestic tariff provisions of Air Canada and WestJet relating to the overbooking, cancellation, delay and rerouting of flights. According to officials, passengers should be able to fully understand their rights and the remedies available to them simply by reading the tariff -- the contract between the carrier and the passenger. When considering the reasonableness of a carrier's tariff, the...
As of yesterday (June 28), WestJet will operate out of Terminal 3, Las Vegas' new airport terminal. Although delays aren't expected, clients are advised to arrive at least two hours before their scheduled departure to ensure they have enough time to get acquainted with the new facility, find the WestJet counters and proceed through security. Guests can check in for their flight at westjet.com, using curbside or kiosk check-in options or at the WestJet ticket counter located on level two (departures level) of the...
South African Airways (SAA) has added more flights to some of its key African and international destinations. SAA has added capacity on the following routes: !!! Accra, Ghana. From Aug. 19, SAA will offer an additional flight on Sundays, which grows the service between Johannesburg and Accra from five to six flights per week. !!! Perth, Australia. Effective Aug. 16, an additional flight will be added to Perth, Australia, which increases this service from six to seven flights per week. Both the A340-300 and the A340-600 will operate this route. !!! Mumbai, India. The route to Mumbai, India was...
WestJet has unveiled a new deal with American Airlines that allows WestJet Rewards members to earn WestJet dollars on flights marketed and operated by American Airlines and its affiliates, American Eagle and AmericanConnection. The new agreement provides WestJet Rewards members with the ability to accumulate WestJet dollars faster, especially those guests flying within American's extensive worldwide network of destinations. Starting today, WestJet Rewards members will also earn WestJet dollars on any flight in American Airline's global network, including North America, the Caribbean, Latin...
The World Travel Agents Association Alliance (WTAAA) wants a regulatory review of IATA's New Distribution Capability (NDC) initiative and it also wants to be included on "all related committees and task forces" in order to represent the travel agency distribution channel. WTAAA chair, Peter Barlow said: "IATA has the unique challenge of developing a standard that will not be seen by regulators as having the potential to skew the competitive process. We urge IATA to have its newly announced initiative reviewed by regulatory agencies to ensure the initiative is designed to produce...
United Airlines has unveiled details of the launch of the Transportation Security Administration's (TSA) PreCheck program at O'Hare International Airport, Terminal 1. TSA PreCheck is a new risk-based, pre-screening initiative that allows customers to volunteer information about themselves that may make them eligible to expedite their screening experience. Eligible United customers travelling through Terminal 1 at O'Hare are allowed to leave on their shoes, light outerwear and belts and to keep their laptops and 3-1-1 compliant liquids and gels in their carry-ons. United's senior...
TACA Airlines and Avianca note their incorporation into Star Alliance means their passengers now have access to 21,500 flights a day operated by the 28 Alliance partner airlines in 1,356 airports in 193 countries. As well, frequent travellers will benefit from the amenities, benefits, products and services and frequent flyer programs of the Star Alliance member airlines. There are also 990 VIP lounges found in five continents. Star Alliance is the...
Aeromexico has launched tour operator division Aeromexico Vacations, with itineraries now available for sale in Canada. Aeromexico Vacations offers vacation packages to leisure destinations across Mexico and in Central America and South America, including popular destinations like Cancun, Puerto Vallarta, and Costa Rica, as well as important cultural centres and historic colonial cities, such as Oaxaca, Merida, Sao Paulo, Guatemala among others. The new vacation offerings are available to more than 40 destinations in Mexico and 11 cities in Central America and South America. To celebrate the...
Duncan Bureau has confirmed to Press Today that he has joined Malaysia Airlines (MAS) as its senior vice-president global sales. Bureau was previously vice-president of sales for WestJet before departing from that post in February of this year. Internet and travel industry sources started to buzz late last week after MAS CEO Ahmad Jauhari Yah stated that Bureau had been hired to run the carrier's sales...
Ed Fast, minister of International Trade and minister for the Asia-Pacific Gateway, along with the Blair Lekstrom, British Columbia's minister of Transportation and Infrastructure, and several other officials were on hand in Vancouver Friday (June 22) to celebrate Sichuan Airlines' inaugural passenger flight from Chengdu, China to Vancouver International. "Our government welcomes this new passenger service of Sichuan Airlines to Canada, and we applaud their interest in flying regularly to Vancouver which will make travel more convenient for tourism travellers and business,"said Fast. "The...