Annie Chouinard

As of March 1, all travel agencies had to comply with the Payment Card Industries Data Security Standard. It sounds simple enough if you’re a back office accountant, but there is a lot to understand in the process and demands of the PCI.
Annie Chouinard is a payment compliance expert. After almost 30 years working in the regulatory compliance, risk management sector in France, the United States and Canada, she has set up her own company to help travel agencies and others comply and monitor that process.
Her company is Proconform, and this week’s Voices of Travel podcast, she offers some dire warning to travel agents about credit card fraud and what you need to do to protect yourself.

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