Air Canada Initiates Goodwill Policy On Barcelona Flights

Agents and their clients are being advised that as a result of the tragic events in Barcelona, Air Canada has implemented a goodwill policy for customers who purchased an Air Canada ticket no later than Aug. 17 and whose itinerary includes a flight to, from or via Barcelona Airport (BCN) between Aug. 17 and 21.

Air Canada passengers scheduled to travel on the above dates may review the Goodwill Policy at http://www.aircanada.com/agents or contact Air Canada Reservations (1-888-247-2262) to change a flight, free of charge, to another date between now and Sept. 11, subject to availability in the cabin originally purchased.

Customers may also choose to travel to an alternate destination. Any change fees will be waived, provided they are travelling between now and Sept. 11.