Air France, KLM Launch AgentConnect.biz
Air France and KLM have launched AgentConnect.biz,” a new web site dedicated to travel agents.
The site provides agents with the necessary tools and information to meet customer requirements, 24/7. It gives information on products and services, commercial news, commercial instructions and booking policies.
AgentConnect.biz replaces afkl.biz providing travel agents with easy, client-friendly and immediate access to general information on the two airlines. The web site also features enriched content, an intuitive navigation system and a more appealing homepage.
The new AgentConnect.biz homepage offers immediate navigation to content organized into 4 sections:
!!! My space: This section is adjusted to the needs of each travel agent and enables them to manage their profile, find the contact details of airlines, search for information and take part in eQuiz.
!!! Sales and support: This section is a sales aid. It provides useful information to prepare a trip, on the policies and procedures of the two airlines and concerning the passenger assistance.
!!! News and promotions: This section is dedicated to commercial news and special offers. From this page, users can access the latest newsletters, schedule changes and travel agent contests.
!!! Products & services: Dedicated to the presentation of Air France and KLM’s products and services, this section includes destinations, travel classes, ground and in-flight services, and information on the shuttle connecting Ottawa to Montreal, as well as business products, such as SkyBonus.
Registered travel agents will automatically be redirected towards AgentConnect.biz. New subscribers will need to fill out a form on AgentConnect.biz log-in page.
