SOFTVOYAGE INTRODUCES PACKAGES+
Softvoyage Inc. has introduced Packages+, incorporating several enhancements to the classic vacation packages’ distribution and shopping solutions of Softvoyage, designed to help travel agents be more efficient and better compete. Whether advising single travellers or entire families, agents will find improved capabilities to find, compare and book the right products from any of the major Canadian tour operators. According to officials, in addition to supporting single and multi-occupancy shopping, Packages+ offers better filtering, and sorting capabilities, as well as enhanced information and workflows, including the Monarc.ca hotel review scoring system which, in addition to providing real travellers’ feedback on the destinations considered, enables agents to automatically send agency-branded Monarc’s satisfaction surveys upon their customers’ return. Packages+ is currently live for SIREV independent travel agent subscribers as well as other Softvoyage’s travel agency chains and consortium customers leveraging white-label versions of SIREV for their group. Online travel marketers using Softvoyage’s B2C solutions to power their web site will also soon have an option to upgrade to Packages+. Softvoyage CEO Steve Ringuet (pictured) commented, “Packages+ is the natural evolution of our vacation packages shopping solutions, and incorporates several suggestions and ideas from the thousands of travel agents’ using SIREV. Our team is confident that these enhancements will have a significant impact on our customers’ productivity and ability to win more business. Because of the mission-critical nature of this system, we went through a comprehensive beta period before making Packages+ generally available. The feedback received so far has been both positive and helpful. We are thankful to our loyal customer base and encouraged as we continue developing solutions designed to make the life of our customers a little easier everyday.”Customers of SIREV can request free training sessions for Packages + by sending an e-mail to [email protected] .
