Sunwing Vacations Streamlines Group Quote Experience
Sunwing Vacations has unveiled new updates to its Instant Group Quotes as part of an ongoing commitment to providing a frictionless group booking experience for travel agents.
Agents can secure their clients’ fall and winter vacations with Sunwing to popular vacation destinations, such as Cancun, Los Cabos, Puerto Plata, Varadero, Antigua, Saint Lucia, St. Maarten and Grand Bahama, and enjoy the added convenience of improved group quoting capabilities.
The refreshed Instant Group Quotes application includes new features and updates to existing features that are critical to the group booking experience. Agents can look forward to a modern design and simple navigation during the quoting process, and more instant quoting options in one session.
This revamp also includes easy-to-edit mobile-friendly forms, automatic population of agent details and a Group Sales Representative automatically assigned to each agent’s quote for more efficient service. Plus, tracking quote expiry dates is now easier than ever with new search filters added to an agent’s group quote history.
Complementary to this, agents will now enjoy a new Group Booking Request form with several valuable features designed to help them save time. Agents can submit the details of their group booking request using the link provided and the information will feed directly into Sunwing’s new lead management system powered by Salesforce.
This will ensure turnaround times for booking confirmations and contract issuances are faster and accurate, and unnecessary back-and-forth communications are eliminated. With this new form, a simple summary of the booking request will be provided for review, and the booking confirmation and contract will be sent to the agent within one business day.
To celebrate, the tour operator is offering agents the chance to win one of two, seven-night all inclusive getaways for two to Riu Latino with every booking made by Oct. 31, 2023 using the new Group Booking Request form. Vacation giveaway winners will be selected on Nov. 1, 2023.
To further support agents in making customers’ vacation dreams come true, helpful webinars with useful tips on how to navigate the new Instant Group Quotes updates, new Group Booking Request form and confirming group contracts with e-signatures are now available on Sunwing’s Agent Portal at www.sunwingagents.ca.
